Transform Your Database Operations

In today’s fast-paced environment, database operations are mission critical, but building and maintaining a full in-house DBA team across every platform, time zone and compliance framework is complex and costly. Outsourcing your DBA function to House of Brick’s Managed Services turns fixed staffing expenses into a predictable subscription, gives you instant access to senior experts and ensures 24/7 coverage without ever calling it a “remote DBA” service.

The Challenge of In-House DBA Management

• Complex, multi-platform environments: Oracle, SQL Server and emerging cloud-native databases each demand specialized expertise, and hiring for every platform drives up headcount and training costs
• Unpredictable workloads and costs: Routine maintenance, emergency fixes and project-driven surges lead to budget overruns and unexpected contractor fees
• Coverage gaps: Critical systems run around the clock, yet most in-house teams work standard business hours; nights, weekends and holidays often go unmonitored, increasing outage risk

Why Outsource Your DBA Team?

1. Access to Database Expertise: House of Brick’s Managed Services unites a team of seasoned DBAs with deep experience in Oracle RAC and SQL Server Availability Groups, ready to deliver comprehensive database administration solutions tailored to your needs
2. Proactive Alerting and Risk Reduction: Automated alerts, combined with regular reviews of database best practices compliance, identify and resolve potential issues before they impact operations
3. True 24/7 Coverage, Your Way: Choose full around-the-clock support or business-hours assistance with surge capacity for major projects. Our geographically distributed team provides follow-the-sun handoffs so outages are minimized no matter when they occur
4. Predictable, Controlled Costs: With a transparent subscription model, you eliminate surprise overtime, contractor markups and recruitment overhead, freeing your budget for innovation rather than firefighting
5. Focus on Strategic Initiatives: Offload routine tasks—patch management and backups—to our experts, and let your in-house staff lead cloud migrations, data analytics projects and architecture optimization that drive real business value

How Our Managed Services Work

1. Assessment & Onboarding: We audit your environment, licensing entitlements and SLAs to design a support plan tailored to your requirements
2. Alerts: Proactive alerting integrated with our Jira Service Management portal, ensures critical tickets are routed instantly to our on-call team
3. Expert Remediation: Our DBAs investigate alerts, implement approved fixes and document every change, addressing everything from database restores to patch deployments
4. Reporting & Optimization: Weekly, monthly and quarterly reports highlight trends, recommendations and upcoming maintenance, keeping you informed and audit ready

Spotlight: Ensuring Fiserv DNA Availability

Banks and credit unions rely on Fiserv’s DNA platform for real-time, high-volume transaction processing across thousands of branches. Our Managed Services team ensures that your DNA environment is consistently accessible to meet both customer and banking requirements.

With over a decade of experience supporting DNA on both Oracle RAC and SQL Server Availability Groups, we’ve delivered patch application, Data Guard management, proactive alerting and ongoing operational support for multiple credit unions with this mission-critical platform.

Outsource Your DBA Team with House of Brick Managed Services

Discover how outsourcing your DBA function with House of Brick Managed Services delivers expert support, predictable costs and true peace of mind. Contact us today to get started.