Managed Consulting Services

managed-benefitsYou face a variety of challenges from reduced IT budgets to increased regulations. Overcoming these challenges are often complicated by factors such as limited staff and a lack of specific technical expertise. This is where House of Brick’s Managed Consulting Services (MCS) comes in. Our MCS offerings are designed to provide ongoing, proactive, 24×7 support for clients that either need “burst” DBA capacity or specific niche technical expertise.

House of Brick is not your typical Managed Services provider. Our talented consultants focus on proactive long-term solutions to address business problems. They understand not only the database layer but also the underlying infrastructure that supports it. House of Brick’s consultants offer clients their time, expertise and mentorship to help them achieve their business objectives.

 

Customer Benefits

access24×7 access to the House of Brick on-call team as needed accessAccess to House of Brick’s web-based ticketing and case management system phoneRegular conference calls with an account manager reportsMonthly detailed report of provided services alertsOptional proactive monitoring/alerting with an interface to web-based ticketing and case management system

 

Managed Consulting Services

managed-benefitsYou face a variety of challenges from reduced IT budgets to increased regulations. Overcoming these challenges are often complicated by factors such as limited staff and a lack of specific technical expertise. This is where House of Brick’s Managed Consulting Services (MCS) comes in. Our MCS offerings are designed to provide ongoing, proactive, 24×7 support for clients that either need “burst” DBA capacity or specific niche technical expertise.

House of Brick is not your typical Managed Services provider. Our talented consultants focus on proactive long-term solutions to address business problems. They understand not only the database layer but also the underlying infrastructure that supports it. House of Brick’s consultants offer clients their time, expertise and mentorship to help them achieve their business objectives.

 

Customer Benefits

access 24×7 access to the House of Brick on-call team as needed
access Access to House of Brick’s web-based ticketing and case management system
phone Regular conference calls with an account manager
reports Monthly detailed report of provided services
alerts Optional proactive monitoring/alerting with an interface to web-based ticketing and case management system

 

Qualifying Questions

Is House of Brick’s Managed Consulting Services right for you? The following questions may help you decide.

1 Is your team missing certain niche expertise that is keeping you from meeting your organization’s goals or objectives?
2 Are you looking to provide your team with additional assistance / support?
3 Does your staff frequently have weekends and vacations interrupted to support production problems?
4 Is your database team a team of one?
Is your team distracted by on-call and day-to-day support?
Are they too busy to get started on projects?
Are you looking to move to the next release of your database, but can’t find the time?
Are you interested in expanding your team’s technical knowledge through mentorship?

 

Flexible Offerings

flexibleofferings

  • Utilize services tailored to meet your business’ specific IT needs
  • Optimize your investment in software and hardware through ad-hoc projects
  • Elect to have HoB respond to your system alerts and choose to have alerts routed to the HoB ticketing system or to your internal team

 

 

Typical Services

Managed Consulting Services from House of Brick provide clients with the option to balance their needs for unplanned, emergency support with proactive support and project based services.

Common tasks for House of Brick Managed Consulting Services include:

  • Database upgrades
  • Database and operating system patching
  • vSphere upgrades
  • Critical alert management
  • System health checks and performance analysis
  • Disaster Recovery assessment
  • Backup set-up, maintenance, and management/verification
  • Test restores and cloning test/dev from production

 

 

 

Qualifying Questions

Is House of Brick’s Managed Consulting Services right for you? The following questions may help you decide.

1 Is your team missing certain niche expertise that is keeping you from meeting your organization’s goals or objectives?
2 Are you looking to provide your team with additional assistance / support?
3 Does your staff frequently have weekends and vacations interrupted to support production problems?
4 Is your database team a team of one?
Is your team distracted by on-call and day-to-day support?
Are they too busy to get started on projects?
Are you looking to move to the next release of your database, but can’t find the time?
Are you interested in expanding your team’s technical knowledge through mentorship?

Flexible Offerings

flexibleofferings
  • Utilize services tailored to meet your business’ specific IT needs
  • Optimize your investment in software and hardware through ad-hoc projects
  • Elect to have HoB respond to your system alerts and choose to have alerts routed to the HoB ticketing system or to your internal team

Typical Services

Managed Consulting Services from House of Brick provide clients with the option to balance their needs for unplanned, emergency support with proactive support and project based services.

Common tasks for House of Brick Managed Consulting Services include:services

  • Database upgrades
  • Database and operating system patching
  • vSphere upgrades
  • Critical alert management
  • System health checks and performance analysis
  • Disaster Recovery assessment
  • Backup set-up, maintenance, and management/verification
  • Test restores and cloning test/dev from production

 

 

WANT TO LEARN MORE?

“While we rely heavily on our highly talented internal team, the deep pool of exceptional resources that HoB brings to bear provides a great breadth of expertise to our resource arsenal. We have a very powerful, robust, and intelligent team supporting our critical operating environments.”

– Craig Beaudry
VP, Enterprise Applications